Delivery Policy

1. Introduction

At TopsellerBD, we are committed to providing our customers with a seamless shopping experience, which includes a reliable and efficient delivery service. This Delivery Policy outlines the terms and conditions of our delivery services to ensure clarity and transparency in your shopping experience.

2. Delivery Areas

We currently offer delivery services within the specified regions and areas as mentioned during the checkout process. Please note that delivery availability may vary depending on your location. To check if we deliver to your area, please enter your postal code during the checkout process.

3. Delivery Timelines

The delivery timeline for your order may vary based on factors such as product availability, your location, and the chosen delivery method. Estimated delivery times will be provided at the time of purchase. We will make every effort to meet or exceed these timelines, but please be aware that unforeseen circumstances, such as inclement weather or high demand, may affect delivery times. We will communicate any significant delays to you promptly.

4. Delivery Charges

The delivery charges for your order will be clearly indicated during the checkout process. These charges may vary based on factors such as the total order value, delivery location, and the chosen delivery method. TopsellerBD may offer promotions or discounts on delivery charges from time to time, and these will be reflected in your final order total.

5. Delivery Methods

We offer various delivery methods to cater to your preferences. These may include standard delivery, express delivery, and, in some cases, pick-up options from designated locations. The available delivery methods will be presented during the checkout process.

6. Tracking Your Order

For most orders, TopsellerBD provides order tracking to help you stay informed about the status of your delivery. You will receive a tracking number and instructions on how to use our tracking system once your order has been dispatched.

7. Delivery Confirmation

Upon successful delivery, you will receive a confirmation email or notification. If you are not available at the delivery address, our courier will make reasonable attempts to contact you and make the delivery. Please ensure that you provide accurate and up-to-date contact information to facilitate smooth deliveries.

8. Delivery Policies for Special Items

For certain categories of items, such as perishable goods, oversized items, or fragile products, additional delivery policies may apply. Please refer to the specific product listings and descriptions for more information.

9. Refund and Return Policy

If you encounter any issues with your order during delivery or if the products received are damaged or incorrect, please refer to our Returns and Refunds Policy for information on how to resolve such matters.